1. Information We Collect: We collect information that you provide directly to us, such as when you create an account, fill out a form, or communicate with us. This may include your name, email address, and other contact details.
2. Information Usage: We use the information collected to provide, maintain, and improve our services. This may include personalizing user experience, communicating with you, and complying with legal obligations.
3. Data Sharing: We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our services, as well as when required by law or to protect our rights.
4. Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie settings through your browser preferences.
5. Data Security: We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights: You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us at contact@truffles.ai.
7. Mobile Applications: Truffles AI builds mobile applications for its clients, including the Orchid Loans app for iOS. These apps are for authorized employees of the client organization. When you sign in, we process your work email address to authenticate you. Camera and photo library access, where granted, is used only to capture and attach loan documents inside the app; images are transmitted securely to the client organization's systems and are not used for any other purpose. We do not use mobile app data for advertising or tracking, and we do not sell it.
8. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
9. Contact Information: If you have any questions about this Privacy Policy, please contact us at contact@truffles.ai.